Privacy Policy for Fliku.com

1. Introduction

Fliku.com ("Fliku," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our online marketplace platform at www.fliku.com (the "Service").

By using Fliku.com, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information You Provide

We may collect personal information when you:

• Create an account
• Post or manage advertisements
• Communicate with other users
• Contact our support team

This information may include:

• Name
• Email address
• Phone number
• City or approximate location
• Account profile details

b) User-Generated Content

We collect content you voluntarily submit, including:

• Ad titles, descriptions, prices
• Photos and videos
• Messages exchanged with other users

Please note: Listings and selected contact details are publicly visible.

c) Automatically Collected Information

When you use Fliku.com, we automatically collect:

• IP address
• Browser and device information
• Pages viewed and interactions
• Date and time of access

This data helps us maintain security and improve the platform.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate essential platform features
• Improve performance and security
• Understand usage patterns

Where required, you will be given choices to accept or reject non-essential cookies. You may also control cookies through your browser settings.

4. How We Use Your Information

We use your information to:

• Provide and operate the Fliku marketplace
• Enable communication between buyers and sellers
• Manage user accounts and listings
• Send service-related emails (e.g., verification, alerts)
• Improve platform functionality and user experience
• Detect fraud, spam, and abuse
• Comply with legal obligations under Canadian law

You may opt out of promotional communications at any time.

5. Information Sharing & Disclosure

a) Public Listings

Information included in your ads is publicly visible to other users.

b) Service Providers

We may share information with trusted third-party service providers (e.g., hosting, analytics, email delivery) who process data on our behalf under confidentiality obligations.

c) Legal & Safety Obligations

We may disclose information where required to:

• Comply with applicable laws or legal requests
• Enforce our Terms of Service
• Protect the rights, safety, or property of Fliku, our users, or the public

We do not sell your personal information.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Service
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

You may request account deletion at any time, subject to lawful retention obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their login credentials.

8. Data Breach Notification

If a data breach occurs that poses a real risk of significant harm, we will notify affected users and the appropriate Canadian authorities as required by law.

9. Your Rights (Canadian Users)

Under Canadian privacy laws, including PIPEDA, you have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Withdraw consent where applicable
• Request deletion of your account and personal information

Requests can be made by contacting us (see Section 12).

10. Children & Age Requirements

Fliku.com is intended for users who have reached the age of majority in their province or territory. We do not knowingly collect personal information from minors.

11. International Data Processing

Your information may be processed or stored outside Canada by service providers. In such cases, we take reasonable steps to ensure appropriate protections are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page, and continued use of the Service constitutes acceptance of the updated policy.

13. Contact & Privacy Officer

For privacy-related questions, data requests, or concerns: